Complex problems.
Proven causes.

Users experienced intermittent degradation without corresponding errors or alerts. Investigation identified intermittent traffic throttling at the load balancer within a layered network and security path.

A widespread banking application incident involving previously unidentified network issues affected more than 500 branches.

A firewall introduced a 250 ms delay into securities trading transactions.

A DDoS protection appliance caused interruptions to the mobile banking application.

Investigation linked erratic ATM service interruptions to antivirus behaviour.

Investigation addressed a video-call function that was not working within a mobile banking application.

Investigation addressed unidentified data infiltration that was degrading a public service.

Investigation addressed interruptions to data synchronisation required by regulation.

Investigation addressed service slowness following push campaigns.

Proactive analysis identified a load-related weakness before a new mobile application version failed in operation.

Investigation examined why some mainframe programs were called more often than normal business activity required, causing CPU saturation.

Investigation addressed an SSL visibility solution that was slowing transactions.